Contacting your customers within 24 hours of delivery, providing additional support if/when necessary and obtaining referrals for additional business are all crucial to your success. Although your …
Sales Process Step 9: Deliver
Congratulations! You have made the sale, your customer is in finance office signing papers. What do you do next? Get the sold vehicle ready for delivery. New and pre-owned cars have different …
Sales Process Step 8: Turn to Finance Department
Once your deal is closed, your sales manager will turn the deal to your finance manager. Finance manager will need to verify the documentation and get all his own paperwork ready. This will take some …
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Sales Process Step 7: Close
If you don't have a closer, you become the closer. If you know you are going to be a closer, why not make your job easy by doing a great job selling all the sizzle so it takes less time and effort …
Sales Process Step 6: Get A Commitment
You should have a commitment from your customers that this is the car they'd like to buy today. You can get this commitment before doing a full presentation and going on a demo drive to make sure you …
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Sales Process Step 5: Demonstrate
Move from presentation to the demonstration drive smoothly: Assume don’t ask Control the environment by setting the radio to their favorite station, getting the temperature correct. You …