Phone is your cash register. Every time it rings you have an opportunity to make money. You are much better off working a phone appointment than a walk-in customer. You already had a conversation …
Feel Felt Found
The Feel - Felt - Found technique is another way to handle objections in three steps. Simply when your customer brings up an objection you tell the "I understand how you feel." "We've had …
System
Here is some old school wisdom. form an author unknown. (Probably a horse trader) Read and ponder. I don't know. I'll try. If I could, would ya? K.I.S.S.: Keep it simple, …
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From Rapport Building to Persuasion
We talked about making friends, getting to know, finding common ground, analyzing customers' wants and needs on the step three of our sales process. We can describe all those things as "rapport …
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Characteristics of Top Salespeople
Ambitious Empathetic Strong ego driven Don't take "NO" personally Persistent Determined Goal oriented Courageous Responsible Energetic Confident Has well established …