What I hear - I forget What I see - I remember What I do - I understand …
More about Greeting
Start your customer’s experience on a positive note. First impression is critical in establishing a long-term relationship. Before greeting a customer you must be ready: Dress in compliance with …
Time Management
Now you've set your goals and are ready to work towards achieving them. You have your plan and you must work your plan. To be able to work your plan, you must plan your work. That's where time …
Goal Setting
People with goals succeed because they know where they’re going.” Earl Nightingale Your chances of failing in your first year of selling cars are extremely high if you don't know how to properly …
The Ten Step Sales Process
These are the steps to sale. Specific procedures that are based on general sales procedures: Contact prospective customers, establish rapport, find their wants and needs, present your product that …
Three Reasons Customers Don’t Buy
Your customers won't buy because of one or more of the following three reasons: They don't like YOU They don't like the CAR They don't like the DEAL Find the reason and fix it. These …